Communication à la XIVème Journée de Rencontre de Paradoxe, 17 octobre 2015, VO
Karin SCHLANGER psychologue, directrice du Centre de Thérapie Brève du Mental Research Institute de Palo Alto (Californie)
All interaction is communication because it is impossible for humans NOT to communicate. Since we are prisoners of words, why not use them in the most effective way to promote positive change? We will discuss implicit messages, positive communication and how to use influence with a beneficial purpose of solving problems presented to us in various settings”
In order to begin talking about ‘words are magic if used strategically’ we need to practice what we preach. I want to set the context of how we think and what we are looking for. I will give a quick overview of the problem-solving model in which we focus on… problems! It sounds negative by California standards AND, we all get called into a consulting or coaching when something is not working or when there is the threat, real or perceived, that something is going to not work. Problems, by our standards, always happen in a context. A human context. It is in that context that the solution will emerge from, as well. Of course, a given situation or problem, when it occurs in different times or contexts, requires a different solution. Because we are only human and our ‘construction of reality’ is informed by common sense, we tend to apply the same solution that has worked with one kind of problem not only to problems of the same kind, the same family but also to problems that look similar.
Lire la suite »